Frequently Asked Questions
Product Questions
Please make sure that you are positioning the antenna in an ideal place, as shown on the box, and that you have set your TV to Antenna Mode.
Detailed instructions are included with the box
Every TV model is different, so you will have to refer to your TV’s instruction manual that is easily accessible online by typing your TV Model number in Google, along with the “Instruction Manual”. As a general rule, there should be a section of the menu where you can activate “Antenna Mode”.
Please make sure the USB power cable is connected to the back of your TV or a USB wall charger.
Whether you need an indoor or outdoor TV antenna will depend on your location and the strength of the signal in your area. If you live in an urban area with strong signal, an indoor antenna may be sufficient, but if you live in a rural area with weaker signal, an outdoor antenna may be necessary.
TV antennas come in two types: indoor and outdoor. Indoor antennas are typically smaller and easier to install, while outdoor antennas are larger and offer better reception.
The channels you can receive with a TV antenna will depend on your location, the strength of the signal in your area, and the type of antenna you have. You can check thhe FCC's website to determine the channels in your area
https://www.fcc.gov/media/engineering/dtvmaps
Most TV antennas will work with digital TV signals, but it's important to make sure that your antenna is designed for digital reception.
The height at which you should mount your TV antenna will depend on your location and the strength of the signal in your area. In general, a higher location will offer better reception.
The height at which you should mount your TV antenna will depend on your location and the strength of the signal in your area. In general, a higher location will offer better reception.
TV antennas can be used in rural areas, but the strength of the signal may be weaker than in urban areas. An outdoor antenna and signal booster may be necessary in some cases.
Installation of a TV antenna will depend on the specific antenna and setup. Generally, you will need to mount the antenna, connect the coaxial cable, and scan for channels.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item/s must be in acceptable condition and with the original packaging
Use our automated return center at:
https://cordlessmagic.returnscenter.com/
Our return address is:
936 SW 1st Ave
#447
Miami fl, 33130
Shipping
We ship all orders same-day or next-day on all business days. If you make an order during the weekend or national holiday, then your order will be processed on the next business day.
Delivery times range from 1 to 3 business days depending on your location. We have fulfillment centers in every region of the US, thus most people should receive their order in 1 to 2 business days. Our fast tags on each listing will give you an estimate based on your zip code.